RETURNS POLICY

 

We hope you will be very happy with your purchase.

 

ITEMS NOT MADE TO ORDER


However If you are not completely satisfied with your purchase, simply return the item to Cunnington & Sanderson in its original unworn/unused/unwashed condition within 15 days from the day after the package was delivered to you, for a full refund of the cost of the goods or exchange.

Please note any postage costs that have been paid are not included in the refund, only the cost of the goods themselves.

 

The item(s) must be returned to us in the original condition in which it was received, including complete with garment tags still intact. Items that have been returned without the tag will not be accepted. The item(s) must be returned in the original packaging they were sent in to ensure that the products are received undamaged.

 

The cost of returning the item is the customers responsibility. The item(s) is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a recorded delivery service that insures you for the value of the goods, along with proof of postage. 

 

Please address your returns to:

Cunnington & Sanderson

1 Waterloo Mills

Hainsworth Road

Silsden

Keighley

West Yorkshire

BD20 0ET

UK

 

If we receive the products, and find that the criteria as detailed above, has not been met, we shall notify you by e-mail. In such a case, you may have the choice to have the products delivered back to you at your expense. If you refuse to accept the return delivery, we reserve the right to retain the product(s) and the amount paid for the original order.

Please contact women's designer brand Cunnington & Sanderson for any further information.

Thank you.

 

 

 

 

 

 

 

  • Instagram - Black Circle
  • TikTok
  • Facebook - Black Circle
  • Pinterest - Black Circle
  • Twitter - Black Circle
0cart

Subscribe to Cunnington & Sanderson

  • Pinterest - White Circle
  • Twitter - White Circle
  • White Instagram Icon
  • White Facebook Icon

women's luxury fashion 

info@cunningtonandsanderson.com | +44 7900 992 775 | United Kingdom |  (c)2014